Research seems to point to the fact that those who engages in deeper conversations with others are happier people. This is what I call a happy finding. It levels with what makes us human. We speak, we listen, we feel, we learn, we take and we give. And deeper conversations allow us to lift each other up. | Why You Need to Start Having Deeper Conversations Conversationally, introverts prefer to dive deep. We want to know what's really going on in your head, or to talk about something interesting we've read, heard, or watched, among other meaningful topics (link is external). And, it turns out, deep talk is actually good for us, whether you're an introvert, extrovert, or neither. | Talk Deeply, Be Happy? People who spend more of their day having substantive discussions and less time engaging in small talk seem to be happier, a new study found. | How To Never Run Out Of Things To Say In Conversation | Proudly Brought to You I hope you have enjoyed this issue of my InTouch newsletter. Do feel free to contact me if I can be of service to you and your friends | Vivian Yong | | | | unsubscribe | You are receiving this email because you're my client, a friend or you've given permission to receive this email. If you'd rather not receive our emails, you can unsubscribe from our mailing list by clicking 'Unsubscribe' above. DISCLAIMER This is not an official AIA newsletter. The views and opinions expressed in this publication are those of the author and do not reflect the official policy or position of AIA Singapore Private Limited (Company Registration No. 201106386R) (AIA), any other agency, organisation, employer or company. Assumptions made in the analysis are not reflective of the position of AIA other than the author. © Vivian Yong, All rights reserved. | | | Si Hui, Interior designer I was looking to have some financial planning and healthcare coverage for myself and was recommended by my friend who has been working with Vivian for a couple of years. The consultation process was smooth and easy to understand to ensure my needs and demands were met. I also appreciate that she provides me updates and extra details to make a sound decision for myself. | | | Patricia, Nursing Student I can tell that Vivian is very passionate in what she does and committed to help clients meet their needs and goals. During our meetings she always listens intently and demonstrates her professionalism and integrity. It’s a pleasure to work with her as her positive attitude always brings joy to the conversations and allow us to end of the meeting on a good note, while addressing my needs and wants. | | | Tommy, Videographer I like her straightforward approach to focus on my needs and wants and not recommend plans that I do not need at my current stage of life. She’s detail oriented and patient with me providing me guidance throughout the entire process. She also managed to make me feel comfortable and confident to entrust her with my life and plannings moving ahead. | | | Hui ling, Pharmacist I got to know Vivian when I was back from abroad and was looking into my healthcare and financial planning. Throughout these couple of years, she’s been patience and honest about the plannings and explanation to ensure I’m aware of the changes and plans in place for me. She is very open-minded and spends extra time to share her knowledge before any recommendations or products. I enjoy working with her as I can feel her sincerity and non-pushy approach giving me time to decide on any plannings before we proceed further. | | | Georgina, Real Estate Consultant Met Vivian through our mutual friend and enjoyed working with her, the entire experience was very different. Even though we are friends, she displayed professionalism when it comes to her work and imparted her financial planning knowledge when advising us. She also ensures we have a proper understanding of our portfolio and planning as she emphasised on the important of long term partnership of working closely together through the different seasons in life. | | | Kian Wee, Director I have had the pleasure of working with Vivian Yong for my company’s workers' insurance, and I can confidently say that she provides exceptional service. Vivian is incredibly responsive and always willing to go the extra mile to ensure all of our needs are met. What truly sets her apart is her proactive approach—she constantly researches ongoing promotions and advises us on the best options available, which has been invaluable for our company. I highly recommend Vivian for anyone seeking a knowledgeable, dedicated, and customer-focused insurance agent. | | | | |