On Leadership

Vivian Yong

In Touch

A Monthly Curated Newsletter

Leadership is the act of guiding a team or individual to achieve a goal through direction and motivation -- and there is a leader in all of us. This issue contains insightful resources and pointers that touch on the various under-talked about but important aspects of leadership. I hope this inspires us to not just exercise good leadership in our daily lives as individuals and organisations, but more importantly, help us get through and thrive even in difficult times.

Build Your Reputation as a Trustworthy Leader

People’s expectations and definition of trustworthiness are broadening for leaders, and it takes a lot to gain that trust. The author offers four research-based practices for leaders to master to earn and keep the trust of others. If you hope to enjoy a career of great influence and impact, start by cultivating a trustworthy reputation.

Adam Grant on leadership, emotional intelligence, and the value of thinking like a scientist

In Adam Grant's latest book, 'Think Again: The Power of Knowing What you Don’t Know', he makes the case for greater flexibility in our views—and offers tactics for leading discussions that may help others do the same. This conversation was part of a new discussion series for McKinsey partners and clients called "Modern Leadership," which is designed to explore new dimensions of leadership with experts and leading thinkers who can help strengthen, challenge, and stretch our ability to build resilient teams and thrive in uncertain times.

How to discover your ‘why’ in difficult times | Simon Sinek

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Proudly Brought to You I seek to reach out to people who believe in safeguarding the interests of their loved ones. Let me know if I can be of help to someone you know or care about. We can make a difference to lives when it matters most. Cheers.
Vivian Yong

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DISCLAIMER

This is not an official AIA newsletter. The views and opinions expressed in this publication are those of the author and do not reflect the official policy or position of AIA Singapore Private Limited (Company Registration No. 201106386R) (AIA), any other agency, organisation, employer or company. Assumptions made in the analysis are not reflective of the position of AIA other than the author.

© Vivian Yong, All rights reserved.

Testimonials and Referral Notes

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Si Hui, Interior designer

I was looking to have some financial planning and healthcare coverage for myself and was recommended by my friend who has been working with Vivian for a couple of years. The consultation process was smooth and easy to understand to ensure my needs and demands were met. I also appreciate that she provides me updates and extra details to make a sound decision for myself.

Patricia, Nursing Student

I can tell that Vivian is very passionate in what she does and committed to help clients meet their needs and goals. During our meetings she always listens intently and demonstrates her professionalism and integrity. It’s a pleasure to work with her as her positive attitude always brings joy to the conversations and allow us to end of the meeting on a good note, while addressing my needs and wants.

Tommy, Videographer

I like her straightforward approach to focus on my needs and wants and not recommend plans that I do not need at my current stage of life. She’s detail oriented and patient with me providing me guidance throughout the entire process. She also managed to make me feel comfortable and confident to entrust her with my life and plannings moving ahead.

Hui ling, Pharmacist

I got to know Vivian when I was back from abroad and was looking into my healthcare and financial planning. Throughout these couple of years, she’s been patience and honest about the plannings and explanation to ensure I’m aware of the changes and plans in place for me. She is very open-minded and spends extra time to share her knowledge before any recommendations or products. I enjoy working with her as I can feel her sincerity and non-pushy approach giving me time to decide on any plannings before we proceed further.

Georgina, Real Estate Consultant

Met Vivian through our mutual friend and enjoyed working with her, the entire experience was very different. Even though we are friends, she displayed professionalism when it comes to her work and imparted her financial planning knowledge when advising us. She also ensures we have a proper understanding of our portfolio and planning as she emphasised on the important of long term partnership of working closely together through the different seasons in life.

Kian Wee, Director

I have had the pleasure of working with Vivian Yong for my company’s workers' insurance, and I can confidently say that she provides exceptional service. Vivian is incredibly responsive and always willing to go the extra mile to ensure all of our needs are met. What truly sets her apart is her proactive approach—she constantly researches ongoing promotions and advises us on the best options available, which has been invaluable for our company. I highly recommend Vivian for anyone seeking a knowledgeable, dedicated, and customer-focused insurance agent.